Introduction
Frosty Ibis Barber Shop ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact details (email address) when you submit our contact form
- Service preferences and inquiry details
- Any additional information you voluntarily provide in messages
Automatically Collected Information
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- IP address (anonymized where possible)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process and manage service requests
- Improve our website and services
- Send administrative communications related to your inquiries
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit information through our forms
- Our legitimate interests in operating our business and improving our services
- Compliance with legal requirements
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, typically no longer than 24 months after your last interaction with us, unless a longer retention period is required by law.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers who assist in operating our website (hosting, analytics)
- Legal authorities when required by law
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: [email protected]
Address: 245 Queen Street West, Toronto, ON M5V 1Z4, Canada